4G CAPITAL INTERNS VACANCIES

4G CAPITAL INTERNS VACANCIES
4G Capital Vacant Positions: Branch Interns
Overview: 4G Capital (4th Generation Capital) is a consumer
finance providing ethical credit services to those who require it
most.
We provide rapidly accessible and affordable unsecured loans
with strict affordability criteria to prevent unmanageable
debt.
Our customers are mainly small businesses and entrepreneurs
who use our credit to grow their businesses and provide for
the unforeseen. Our customers are our partners.
We operate in their markets through 6-man micro branches to
provide tailored relationship-based services.
Our vision is to become the number one retail finance firm in
Africa by offering the best services in terms of accessibility,
affordability, value and customer experience.
Our branches are in markets like Dagoretti, Wangige, Limuru,
and Rongai.
We seek to recruit Branch Interns to serve in these markets
Responsibilities
Work in pairs with Loans Officers and
Collections Officers
Support and maintain an excellent work
environment to achieve demanding targets
Deliver first rate customer service
Build excellent relationships with customer-
partners and opinion leaders in catchment area
Assist in accurate and timely reporting of
Management Information and market feedback
to report on customer preferences, trends and
market opportunities
Assist in contacting debtors to receive payment
Assist in following up on defaulters to recover
payments
Carry out customer education and maintain
relationships
Assist in maintaining exhaustive and accurate
Debt Management Forms
Assist in renegotiating payment schedules or
obtaining funds from relatives via responsible
relative or other means
Assist in spoof calling
Forward defaulter files to HQ collectors on
appropriate date
Assist in Issuing demand letters to defaulting
customers

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Requirements
A good level of general education- Diploma or
degree
Computer literacy
Education background in sales/Marketing
Experience in a related field will be an added
advantage
Experience in a financial institution and dealing
with customers at the bottom of the pyramid
will also be an added advantage
Key Competencies
Customer Handling
Sales and Business Development
Enforcement of contract and repayment
obligations
Administrative Support
General support to all tasks
Communications
Small Branch Operations
Information Collection
Personal Attributes
Integrity and ability to work in consumer
finance
High Motivation
Self starter-functional problem solver
Process discipline- Ability to follow SOPs
If you are interested and meet the above requirements and
competencies, kindly send your cv and cover letter detailing
your suitability for the position applied for to careers@4g-capital.com

Read More:  Intern, Nairobi Liaison Office, Nairobi

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